Insights
The Insights page is your store's revenue dashboard: see what's selling, who's buying, and how money is trending — over 7, 30, or 90 days.
What you see
- Revenue — gross sales for the range, with net (after Citadel's fee) below it.
- Daily revenue chart — every day in range, zero-filled so quiet days are visible instead of hidden.
- Orders & average order value.
- Buyers — unique buyers, split into new (first-ever purchase in range) and returning.
- Repeat rate — the returning share of buyers; the health metric for a perk store.
- Top perks — your best sellers by gross, with order counts.
Cash vs. store credit
Revenue counts cash — card payments through your Stripe. Purchases paid with store credit (redeemed gift cards) are shown separately as credit redeemed: the cash for a gift card was already counted when the card was bought, so counting the redemption again would double it.
Where the numbers come from
Only completed sales count: paid, granted, and naturally-expired duration perks. Refunded, canceled, and failed-delivery orders are excluded.